Support
Help with Invisiko.
Common questions
Ask your manager for your restaurant's invite code, then use “Join a team” in the app to create your account with it.
Check-in confirms your phone's GPS position is within range of the venue.
Make sure Location access is allowed for the app, and that you're actually on site — a weak GPS signal indoors can occasionally read a few metres off.
Use “Forgot password” on the sign-in screen. A reset link is emailed to the address on your account.
Open Profile in the app and choose Delete my account. You'll be asked for your password to confirm. It's permanent — your email, phone number, photo and password are destroyed and you won't be able to sign in again.
The hours you worked and the checks you recorded stay on your restaurant's record, under your name, marked as a former member — your employer has to keep those by law for a period after you leave, and has to be able to say whose they were. If there are no such records against your account, nothing is kept at all and the account is erased outright.
If you're the only manager of a restaurant, deleting your account also deletes the restaurant and everyone in it. The app warns you and asks you to type the restaurant's name first.
Email us at support@invisiko.app with what you were doing and what happened, and we'll look into it.